How to Setup EERO Router: Quick Start Guide

Welcome to your new EERO mesh Wi-Fi system! This comprehensive guide will walk you through the entire setup process in just a few simple steps. By following these instructions, you'll have your network up and running in no time.

1. Unbox Your EERO System

1

Check Package Contents

Your EERO package should include:

  • EERO router (primary unit)
  • Power adapter(s)
  • Ethernet cable
  • Quick start guide
  • For mesh systems: Additional EERO beacons or nodes

Pro Tip

Before starting setup, choose a central location for your main EERO router. This will help ensure optimal Wi-Fi coverage throughout your home.

2. Physical Connection

2

Connect to Your Modem

  1. Turn off your modem (unplug power)
  2. Connect one end of the Ethernet cable to your modem
  3. Connect the other end to your EERO's WAN port
  4. Plug in your EERO's power adapter
  5. Turn your modem back on and wait for lights to stabilize

3. Download the EERO App

3

Get the Mobile Application

Install the official EERO app on your smartphone:

  • iOS: Available on the Apple App Store
  • Android: Available on Google Play Store

4. Create Your EERO Account

4

Setup Your Profile

  1. Open the EERO app
  2. Tap "Create Account"
  3. Enter your email address
  4. Create a strong password
  5. Verify your email address

Security Note

When creating your Wi-Fi password, choose a strong combination of at least 12 characters including uppercase, lowercase, numbers and symbols. Avoid using personal information.

5. Follow In-App Setup

5

Configure Your Network

The app will guide you through:

  • Detecting your EERO device
  • Connecting to your internet service
  • Naming your network (SSID)
  • Setting up your Wi-Fi password
  • Updating firmware if available

6. Add Additional EERO Units

6

Expand Your Mesh Network

For multi-unit systems:

  1. Place additional EEROs in desired locations
  2. Plug them into power outlets
  3. Follow in-app instructions to add each unit
  4. Run placement check to optimize positioning

Setup Complete!

Your EERO system is now ready to use. Enjoy seamless whole-home Wi-Fi coverage with reliable connectivity in every room.

Troubleshooting Tips

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Common Setup Issues

EERO not detected:

  • Check all cable connections
  • Verify power to all units
  • Restart modem and EERO

No internet connection:

  • Confirm modem has internet (connect directly)
  • Check ISP credentials if required
  • Contact your internet provider

Need More Help?

The Zendesk support widget in the bottom corner can connect you with EERO's customer support team if you encounter any issues during setup.